Warranty Terms

Warranty Limitations

This warranty does not cover and we hereby disclaims all liabilities for any loss, damage, expense or cost, resulting to product from any one or more of the following:

• By accident, misuse and unapproved application.
• As a result of poor installation quality.
• General wear and tear.
• By heavy impact from external source.
• Cleaning abuse and improper maintenance or failure to follow care instructions.
• Damage from strong solvents or manually peeling up product or manually scratching of the product.
• Coated surfaces like ceramic, teflon, wax etc.
• Product applied on repainted vehicles.
• Installation carried out by other than authorized installers.
• The degradation of materials with time due to climate conditions is a natural and unavoidable phenomenon. A slight and progressive change of the transparency and brightness, as well as a slight peeling off at the edges and around the rivets are normal phenomenon which do not fall within the scope of this warranty.

Disclaimer & Exclusions

*Pursuant to the coverage term applicable for the product that the Buyer has purchased, we agree to replace the product in the event that the Buyer experiences defects which is limited to cracking and yellowing.

*This warranty will be effective only when the product is properly installed by a certified or authorized professional installer with proper care in accordance with the installation instructions on painted surface of vehicles manufactured by Original Equipment Manufacturer.

*This warranty is extended to the Buyer and coverage begins at date of purchase mentioned on invoice. It is expressly declared that this warranty is not transferable. Warranty claim value is limited to replacement of product and Seller declines any responsibility of labour charges towards installation of replaced product.

*Please check your state and local laws before installing the product on your vehicle; every state has different policies for aftermarket accessories and Seller does not take liability towards breach of any State Law.

*With the exception, to the extent prohibited by applicable law, any implied warranties, including the implied warranty of merchantability or fitness for a particular purpose on product is expressly limited to duration of this warranty. Some States and Provinces provide for implied warranties and with this exception this warranty is hereby limited.

*This warranty is exclusive and in lieu of all other warranties, agreements and similar obligations of Seller with respect to replacement of the product. The replacement of the product is the exclusive remedy provided by us. In no event we shall be responsible either in contract or tort for any damage or loss whether indirect, consequential, incidental, special or direct arising from the use or inability to use the product. This limitation of liability is limited to the extent it is accepted by applicable law.

*Liability of Seller is limited to the warranty provided herein and no other warranties or representations are provided. No person, distributor, agent, dealer or professional installation company, Seller, is authorized to modify, change or extend the terms of this limited warranty or to assume or create any obligations or liabilities.

*This warranty provides for specific legal rights that may vary from State to State or Province to Province. This warranty shall be construed by the laws of India without regard to conflict of law principles. Buyer hereby waives any rights to personal jurisdiction and any suit arising here from shall be heard exclusively in the court of Mumbai, Maharashtra, India.

1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;

2. Improper storage, installation, handling and/or use of the Product;

3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;

4. Unreasonable or unintended use of Product: Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;

5. Stains, and scratches;

6. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;

7. Scratches, scuffs, scrapes, chips to the painted surface;

8. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;

9. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan;

10. Use in non-automotive applications;

11. Use of non-approved chemicals prior to, during or after installation on the Company's Products. Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application. The warranties set forth herein are the only warranties made by the company in connection with these products. The company cannot and does not make any implied or express warranties with respect to the product, and disclaims all other warranties, including, but not limited to, any warranty of merchantability or fitness for a particular purpose. Products sold by company are sold only to the specifications specifically set forth by company in writing. Other than the limited warranty set forth herein, the company makes no other warranties, express or implied. The company’s sole obligation under this warranty shall be repair or replacement of non-conforming products, buyer assumes all risk whatsoever as to the result of the use of the products purchased, whether used singularly or in combination with any other products or substances.

Material Handling & Storage

The following list is a summary of best practices for working with any top-coated thermal polyurethane (TPU) paint protection film. These are included for your review.

SolarShield® strongly recommends that you follow these guidelines to ensure product quality upon delivery and handling, and to reduce wasted time and material.

1. Do not put undue pressure on the surface of the film while it is still on the roll, as pressure marks may form.
2. Handle the carton with care to avoid pressure marks from careless handling.
3. Gloss may fade due to pressure, long-term storage, and high temperatures, which is typical of TPU film. The gloss may be recovered by using a heat gun on the affected area. To protect gloss prior to installation, SolarShield® uses a protective gloss enhancing, protective sheet on the surface of the top coat.
4. The product should be stored in an environment with temperatures below 90°F and a relative humidity between 40% and 60%.
5. SolarShield® paint protection film should be used within one year from the date of purchase.
6. Repackaging a roll of film into a box bigger or smaller than the size of the roll can damage the film. Doing so may result in pressure marks, faded gloss, embossing marks, etc.
7. When rewinding or cutting in order to repackage the film, note that surface marks (e.g., small dots, twists, etc.) may appear on the surface due to dirt or dust contamination. If repackaging, ensure that your workspace is clean.
8. After using part of a roll of film, do not repack it loosely. Keep the film as it was originally packaged—rolled tight and held in place by taping. As SolarShield® Paint Protection films have surface protection sheets, note that tunnelling may occur if the roll is not rewound tightly or rewound in the reverse direction.
9. Adhesive characteristics may change between seasons if the application environment is not climate-controlled. This is typical of the material. Particularly in cold weather, apply the film only in environments with temperatures higher than 50° F.
10. Generally, water mixed with a neutral detergent or IPA (isopropyl alcohol) may be used as a pre-handling liquid before applying the film. Initial adhesive tack may vary depending on the ratio of IPA to water.
11. Contact the manufacturer if using PPF for non-automotive purposes.
12. Note: SolarShield® is not responsible for damage caused by mishandling, improper storage, re-cutting, re-packing, not using a sponge core, or storage for more than one year.

Installation & Care

The following list is a summary of best practices for installing and caring for SolarShield® top-coated thermal polyurethane (TPU) paint protection films. They are included for your own review and for review with your customers. SolarShield® strongly recommends that you follow these guidelines to ensure quality installation.

1. Due to its self-healing abilities, light scratches on paint protection films (PPFs) may be removed by applying hot water or a heat gun over the affected area(s). Note that if a scratch has penetrated the top coat, it will not self-heal. This is typical of any top-coated PPF.
2. During installation, take care to avoid scratching from installation tools. We recommend using a rubber squeegee for installation (e.g., a yellow or green Turbo squeegee). Even with the use of a rubber squeegee, scratches may occur. Test your tools before installation to determine whether they are safe for use.
3. Installation should take place in a clean area free of airborne dust and other particulates, which could result in surface scratches.
4. Test all waxes or after-market sealants before application to PPFs. Not all products are compatible with PPF top coats. Extremely hydrophobic PPF top coats may interfere with the application of waxes or other coatings.
5. SolarShield® recommends hand-washing cars protected with PPF. While the top coat may have self-healing abilities, using automatic car washes increases the likelihood of surface scratching. Though minor scratches may self-heal, deeper scratches may remain if they have penetrated the top coat.
6. Although SolarShield® Paint Protection Film is highly resistant to cracking, lift lines, and “chicken-skinning,” applying too much force/stretching may damage the film. While it offers sufficient flexibility for installation in tight corners, depressions, and other complex areas, the material does have its limits. In order to determine such limits, which may vary based on individual application methods, we recommend testing the stretchability of the PPF prior to your first installation. Note that a heat gun may be used during stretching to increase flexibility.
7. Maintenance & Care Instructions (PPF & top-coated PPF)

a. To extend the life and appearance of your SolarShield® product and to preserve your warranty coverage, do not wash the vehicle for 48 hours following installation.

b. Avoid directly spraying the edges of the PPF with a pressure washer or nozzle. Doing so may lift the edge of the film. If using a high-pressure washer, keep the nozzle at least 36 inches above the film’s surface.

c. Do not use pigmented waxes, abrasive waxes, or waxes containing naphtha or kerosene.

d. Do not use abrasive pads or harsh chemicals on the film.

e. If desired, wax the car and film at least once every 6 months after testing for compatibility.

f. Remove stains as soon as possible. Use isopropyl alcohol to remove stubborn stains. Avoid cleaning the film in direct sunlight or in high temperatures.

8. The intensity of ultraviolet radiation in the summer sun is very strong. Do not park your car outside for a long time and expose it to the sun.

9. Do not park your car under a tree, otherwise there will be a lot of resin sticking to the membrane surface, which is highly corrosive and easy to damage the membrane surface coating.

10. Do not park your car under the exhaust fan for a long time, otherwise there will be a lot of oil stains on the membrane surface, which is not easy to clean.

11. Do not park your car for a long time at the dripping point of the air-conditioning outlet. The corrosive air-conditioning water will damage the structure of the film surface coating.

12. Do not park the car in the rain for a long time, the acid in the rain will erode the membrane surface.

Caution: Dirt, debris, and stains left on the film may discolor the film if not removed immediately. Take care to prevent discoloration, which may be more noticeable on lighter-colored cars. Advise vehicle owners of proper maintenance procedures.

13. To remove the film, pull the film from a corner at an angle less than 90° from the surface of the car. If the film has been installed for a number of years, it may be more difficult to remove. In that case, a steamer, heat gun, or hair dryer may be used to soften the adhesive. After removing the film, adhesive residue may remain on the vehicle body. This is caused by the structure of the product. This residue may be easily removed using the adhesive remover.